Privacy Policy

Who we are

China Private Journeys ("we", "us") is an online enquiry and routing platform for private China travel ideas. We are not a licensed travel agency and do not sell fixed package tours. This Privacy Policy explains how we process personal data when you use chinaprivatejourneys.com.

Data controller

• Legal name: China Private Journeys
• Registered country: China
• Registered address: No. 365 Tianhe Road, Tianhe District, Guangzhou, Guangdong 510620, China
• Contact: contact@chinaprivatejourneys.com

Information we collect

We collect only what we need to answer an enquiry and operate the site:

1. Enquiry details — name, email, preferred contact method, travel dates, party size, interests, and any message you send through our forms.
2. Technical / usage data — IP address, browser type, device type, pages visited, and approximate location derived from IP, used to keep the site secure and improve performance.
3. Cookies / similar technologies — preference and analytics cookies where you have consented (see Cookie settings in the footer). Essential cookies needed for the site to work do not require consent.

We do not collect payment card numbers on this website. We do not hold trip deposits or trip balances.

How we use your information

We use personal data to:

• Receive and respond to travel enquiries.
• Clarify preferences and suggest high-level itinerary options.
• Introduce you to independent local planners or suppliers when you choose to proceed.
• Send transactional messages about your enquiry (not marketing unless you opt in separately).
• Maintain security, prevent abuse, and meet legal obligations.

Sharing with third parties

We do not sell your personal information.

We may share enquiry details with independent local planners or suppliers only when that is needed to progress an introduction you asked for. Any trip contract, payment, and on-ground fulfilment are between you and that provider.

We may also use infrastructure providers (hosting, email delivery, analytics under consent) under appropriate agreements. We may disclose data when required by law or to protect rights and safety.

International transfers

Our site is operated from China. If you contact us from the EU/EEA, UK, or elsewhere, your data may be processed in China and in countries where our infrastructure providers operate. Where required, we rely on appropriate safeguards or your explicit request to receive a reply.

Retention

Enquiry records are kept only as long as needed to handle your request and for a reasonable follow-up period, unless a longer period is required by law. You may ask us to stop follow-up or delete enquiry data by emailing contact@chinaprivatejourneys.com.

Your rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or object to processing, and to data portability. To exercise these rights, email contact@chinaprivatejourneys.com. You may also lodge a complaint with your local supervisory authority.

Children

This site is aimed at adults planning travel. We do not knowingly collect personal data from children.

Changes

We may update this policy. The "updated" date above shows the latest revision. Material changes will be reflected on this page.

Contact

Questions about privacy: contact@chinaprivatejourneys.com.